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Exceptional Customer Service

Exceptional Customer Service Training presented by Jami Yazdani (Yazdani Consulting and Facilitation)

Training Objectives: 

Training participants will be introduced to: 

● The characteristics of exceptional customer service. 

● Techniques for excelling at customer interactions. 

● Strategies for handling difficult customers.

Date:
Tuesday, September 22, 2020
Time:
2:00pm - 3:00pm
Time Zone:
Eastern Time - US & Canada (change)
Location:
Online - At Your Computer
Categories:
  Library Management     Public Services     State Library of North Carolina     Webinar  
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Event Organizer

Profile photo of Lauren Clossey
Lauren Clossey

State Library of North Carolina
Continuing Education Consultant
Phone: 919-814-6791
E-mail: lauren.clossey@dncr.nc.gov