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Exceptional Customer Service

Exceptional Customer Service Training presented by Jami Yazdani (Yazdani Consulting and Facilitation)

Training Objectives: 

Training participants will be introduced to: 

● The characteristics of exceptional customer service. 

● Techniques for excelling at customer interactions. 

● Strategies for handling difficult customers.

Date:
Tuesday, September 22, 2020
Time:
2:00pm - 3:00pm
Time Zone:
Eastern Time - US & Canada (change)
Location:
Online - At Your Computer
Categories:
  Library Management     Public Services     State Library of North Carolina     Webinar  
Registration has closed.

Event Organizer

Profile photo of Lauren Clossey
Lauren Clossey

State Library of North Carolina
Continuing Education Consultant
Phone: 919-814-6791
E-mail: lauren.clossey@ncdcr.gov