Libraries of all types provide information and reference services to their community. To provide effective reference requires staff who understand and can apply the underlying values and methods as they assist users in finding the best possible resources to meet their information needs.

• Are you stepping into the role of providing reference assistance for the first time in your library career?
• Is it time to brush up on your basic skills because you are returning to work in a capacity that includes reference work with library users?
• Do you want to be able to quickly identify and locate information in all formats?

For more information and to register, go to https://infopeople.org/civicrm/event/info?id=806&reset=1.