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Management and Leadership Skills for New(er) Managers and Supervisors

 

Whether you want a refresher of the basics or are looking for new and different ways to manage and lead others in your organization, this interactive workshop helps supervisors and managers to grow their management and leadership skills fast.

Get the “Knowledge Before the Need” by learning ways to help you better manage yourself and others. You will leave this workshop with techniques and phraseology that you’ll begin using the very next day at work! Whether you have been managing others for 10 years or 10 days, you’ll benefit from attending this workshop!

Participants will learn and begin to master:

  • How to calmly and proactively work with difficult employee situations
  • The ability to communicate more effectively with employees who see things differently than you do
  • Successfully developing employees through coaching
  • Working with employee attitude and performance problems
  • Giving constructive feedback to employees positively and confidently

This workshop is an invaluable investment for managers and supervisors and their organizations.

Andrew Sanderbeck ~ Biography

Andrew has been developing and conducting programs for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service, and Communication Skills in the U.S. and numerous countries around the world.

 

Date:
Monday, September 24, 2018
Time:
10:00am - 4:30pm
Location:
Hickory - Patrick Beaver Memorial Library
Categories:
  In person     Library Management     State Library of North Carolina  

Event Organizer

Lauren Clossey

State Library of North Carolina
Continuing Education Consultant
Phone: 919-807-7416
E-mail: lauren.clossey@ncdcr.gov