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$ Communication Is More Than Words (Infopeople)

  • Is everyone talking and no one listening?
  • Are you afraid to speak up because your idea may get shot down?
  • Is stress causing people to misunderstand what's being said?

Communicating is the foundation of almost every human interaction, and it’s more than simply choosing the right words. We may have learned to deliver a speech and persuade or argue for a position, but we seldom learn how to listen and engage in constructive conflict.

Mastering the art of communication involves choosing words, understanding preferences, and learning to interpret body language, tone and gesture as well as listening without bias or judgment. Fortunately these are all skills that can be learned.

 

For more information and to register, go to https://infopeople.org/civicrm/event/info?id=780

Date:
Tuesday, August 28, 2018
Time:
All Day Event
Location:
Online - At Your Computer
Categories:
  Library Management     Online Course  

Event Organizer

Jackie Haske

State Library Grants Assistant
North Carolina Department of Natural and Cultural Resources

919 807 7428    office
919 733 8748    fax

CEstaff@ncdcr.gov

109 East Jones Street
4640 Mail Service Center
Raleigh, North Carolina 27699-4600

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