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$ Communication Is More Than Words (Infopeople) In-Person

  • Is everyone talking and no one listening?
  • Are you afraid to speak up because your idea may get shot down?
  • Is stress causing people to misunderstand what's being said?

Communicating is the foundation of almost every human interaction, and it’s more than simply choosing the right words. We may have learned to deliver a speech and persuade or argue for a position, but we seldom learn how to listen and engage in constructive conflict.

Mastering the art of communication involves choosing words, understanding preferences, and learning to interpret body language, tone and gesture as well as listening without bias or judgment. Fortunately these are all skills that can be learned.

 

For more information and to register, go to https://infopeople.org/civicrm/event/info?id=780

Date:
Tuesday, August 28, 2018
Time:
All Day Event
Time Zone:
Eastern Time - US & Canada (change)
Location:
Online - At Your Computer
Categories:
  Library Management     Online Course  

Event Organizer

Profile photo of Lauren Clossey
Lauren Clossey

State Library of North Carolina
Continuing Education Consultant
Phone: 919-814-6791
E-mail: lauren.clossey@dncr.nc.gov