Customizing for Impact: How SLNC Uses Summon to Drive Discovery
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Customizing for Impact: How SLNC Uses Summon to Drive Discovery
Join us for an in-depth look at how the State Library of North Carolina (SLNC) uses and customizes Summon to increase engagement, streamline access to e-resources, and support statewide discovery.
Since migrating to Summon in 2017, SLNC has implemented a series of small but impactful changes - like best bets, branded customization, and targeted user education - to drive more meaningful search sessions and respond to recurring patron questions.
You'll hear from Anna Allen, E-Resources Librarian at SLNC, and Taylore Schaeges, Senior Customer Success Consultant from Summon, as they walk through:
SLNC’s Summon setup and customizations (including splash page design, linking strategies, and user support materials)
Strategies for boosting engagement and discovery through thoughtful interface changes
New and upcoming Summon features, such as Summon Research Assistant (AI), admin console enhancements, and resource-sharing integrations (Rapido/RapidILL)
Tips for maximizing Summon, even with limited staff time
This session is ideal for any NC LIVE member libraries who use Summon and will include time for Q&A and resource sharing.
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