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$ Maintaining a Safe and Respectful Library: A Customized Plan (Infopeople)

Library staff face the challenge of providing good customer service, even in the face of difficult interactions. However, feeling - and being - safe at work takes much more than just customer service training. A truly safe workplace is a welcoming workplace that reflects "kindness, mercy, tact, compassion, a desire to understand—and a generosity of spirit" for both customers and staff.

In this four-week course, participants will complete a Workplace Audit and Action Plan that will help them explore how their library can develop a safe and respectful service environment for visitors and staff. 


For more information and to register, go to:  https://infopeople.org/civicrm/event/info?id=768&reset=1

Tuesday, June 12, 2018
All Day Event
Online - At Your Computer
  Library Management     Online Course  

Event Organizer

Jackie Haske

State Library Grants Assistant
North Carolina Department of Natural and Cultural Resources

919 807 7428    office
919 733 8748    fax


109 East Jones Street
4640 Mail Service Center
Raleigh, North Carolina 27699-4600

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